Quality Care for Our Members

Dean Health Plan (DHP) takes quality seriously and is committed to providing the quality care and service our members deserve. That is why we continue to provide you with the Quality Focus Report, which explains how DHP ranks against national standards. The report details DHP’s performance on:

• Quality-of-care measures such as diabetes care, cardiac care, women’s health, children’s preventive healthcare and more
• Member satisfaction with the health plan and the care members receive

By reading the Quality Focus Report, you will learn more about DHP’s Care Management Program, which includes health education and wellness, acute and chronic disease management, and preventive healthcare. Our Care Management Program can also help you learn ways to become active in your own healthcare and manage health problems.

Visit www.deancare.com/healthplan/Quality/index.asp to view the Quality Focus Report. For a printed copy of the report, please call our Customer Service Department at 608-828-1301 or toll-free at 800-279-1301.

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